How to Connect to Staff Wi-Fi on a Personal Device

Android Phone

Apple Phone

What happens if I can’t connect?

Android Phone

1. Go to Wi-Fi and click on HISD-Staff

2. In the drop down menus, click on “PEAP”

3. Then when asked for security certificates, choose “Do Not Validate”

4. Then enter your username (lastname.firstname) and your current password.

Apple Phone

1.  Go to Wi-Fi and click on HISD-Staff

2. Type in username (lastname.firstname) and your current password.

What happens if I can’t connect?

Please check the following first:

1.  Make sure your username doesn’t have the @howeisd.net at the end of it

2. Make sure your password is current and entered correctly

3. You can also “Forget” a network connection:

   1. For Android- Hard Press on the internet connection and click “Forget”

   2. For Apple- Press the “i” in the circle and then “Forget this Network”