Having Problems with ST Math?  


Problem #1:  ST Math Freezes during gameplay


If ST Math is freezing during gameplay, please try doing the following:


1.  Login to ST Math through Clever

2.  Click on the settings menu in ST Math and toggle on both settings shown below:




Problem #2:  Giant JiJi (the penguin) is on the screen blocking gameplay


If a student is playing through the levels and a giant JiJi appears on the screen, please do the following:


Step 1: go to Safari -> Advanced -> Experimental Features -> Reset All to Defaults
Step 2: turn off WebGL via Metal. (see attached)
Step 3: Clear History and Website Data to ensure everything is reset. This should set Use Canvas back to off.

That's it, the game plays normally again. Please note Use Canvas is no longer needed and should be off




If neither option listed above works, please let me know by responding to this ticket!


Thanks,


Maggie